I have worked for varies companies in Logistics. Namely UK mail, Waitrose and John Lewis.
Clear communication so that the customer and I know clearly what is expected from each other.
Time management being on time with ETA txt messages to confirm and inform.
Care of duty towards the customer's items. Safe and secure packing and delivery.
Listen to what the customer wants eg where and what in room to room service.
My mindset is to be totally honest and give 100% effort always.
My services range from basic straight forward removal of furniture and items load, pack secure with straps and blankets and deliver same day.
To packaging wrap, box, secure and store for an agreed length of time then deliver.
Package and bubble rap fragile items. The customer wrap's their personal items namely clothes. Then load, strap secure and deliver same day.
I will offer discount's for students unemployed or O.A.Ps.
Flexibility with dates will also be discounted in price.
Fully Covered with Insurances, goods in transit and breakdown.